The Terms and Conditions below are the agreement between you (the client) and us (ColourTrips.com).
The Terms and Conditions below are the agreement between you (the client) and us (ColourTrips.com). By booking a tour with us, you agree to be bound by the following Terms and Conditions. Please read the same carefully and make sure you understand them.
Detailed payment guide will be sent to you via email by your travel consultant. Full payment must be settled by the bank before your scheduled departure date, if not, all reservations will be cancelled automatically.
Any bank charges levied by the sending bank of your payment must be taken care of by yourself.
We would feel sorry if you decided to cancel your trip; however we realize in most cases, it is out of necessity. If you must cancel your trip, please submit your cancellation in written form. Cancellation refunds will be calculated as of the date we receive your written cancellation.
All payments for travel services not provided to the passenger shall be refunded in accordance with these Terms and Conditions and in accordance with ColourTrips.com cancellation policy:
Cancellation fee will be calculated as follows:
After the trip commence, we are unable to refund any amount for unused services (may include but not limit to hotels, air or train tickets, meals, admission fees) due to your early departure, late arrival, or missed days on tours.
Alteration of Itinerary:
The client must carry a valid ID proof during his/her travel as informed by the travel consultant.
You must advise us in writing, at or prior to booking, of any physical, emotional or mental condition which may require professional attention during the trip or the use of special equipment.
Complaints and Claims:
Whenever you feel unsatisfied with any service ColourTrips.com has provided, please inform your local tour guide or your travel consultant immediately to avoid similar problems either before or during your trip.
If you want to complain or claim for compensation, you must inform us by email or by phone within 15 days upon your tour is finished. Please attach relevant receipts and evidence to substantiate the letter of claim.
Whenever you need any help or want to contact us for any reason, please find us at
firstname.lastname@example.org or reach us at +91-361-2225227
ColourTrips.com reserves the right of final explanation to above terms.