The Terms and Conditions below are the agreement between you (the client) and us (ColourTrips.com). By booking a tour with us, you agree to be bound by the following Terms and Conditions. Please read the same carefully and make sure you understand them.

Reservation:

• Upon receiving your booking request, one of ColourTrips.com travel consultants will start to assist you in building a pleasant travel plan according to your special requirements and interests within 24 hours.
• Upon the receipt of a deposit from you, we'll secure your reservation and process your final booking immediately. Deposit is usually 30% of the total touring price, while the percentage could be subject to group size and itinerary.
• It is highly recommended to have your reservation made 60 days prior to your departure date. A full payment is required 30 days prior to the departure date. We reserve the right to require a higher amount of deposit or an advance payment of balance during high season to secure your booking.
• Once your booking is confirmed, we will send you a confirmation letter with the proposed travel arrangements in details. Should any conditions change after the confirmation, ColourTrips.com reserves the right to make changes and provide you with the similar alternative options.
• Please note: special terms may apply to some promotions. Please refer to the specific terms and conditions which are shown on the certain pages of promotions.

Payment:

Detailed payment guide will be sent to you via email by your travel consultant. Full payment must be settled by the bank before your scheduled departure date, if not, all reservations will be cancelled automatically.

Any bank charges levied by the sending bank of your payment must be taken care of by yourself.

Cancellation Policy:

We would feel sorry if you decided to cancel your trip; however we realize in most cases, it is out of necessity. If you must cancel your trip, please submit your cancellation in written form. Cancellation refunds will be calculated as of the date we receive your written cancellation.

All payments for travel services not provided to the passenger shall be refunded in accordance with these Terms and Conditions and in accordance with ColourTrips.com cancellation policy:

Cancellation fee will be calculated as follows:

• No less than 30 days prior to the scheduled date of travel – 10% cancellation fees of the full payment amount.
• 30-21 days prior to the scheduled date of travel – 30% cancellation fees of the full payment amount.
• 21-15 days prior to the scheduled date of travel – 50% cancellation fees of the full payment amount.
• 14-07 days prior to the scheduled date of travel – 75% cancellation fees of the full payment amount.
• Less than 07 days prior to the scheduled date of travel – 100% cancellation fees of the full payment amount.
• In addition to the above points: additional cancellation fees, if applicable, imposed by the service providers other than ColourTrips (may include but not limit to banks or other payment platforms, airlines, cruises, hotels, railways, etc.) will be deducted from the money refunded..

After the trip commence, we are unable to refund any amount for unused services (may include but not limit to hotels, air or train tickets, meals, admission fees) due to your early departure, late arrival, or missed days on tours.

Alteration of Itinerary:

The client must carry a valid ID proof during his/her travel as informed by the travel consultant.

Medical Issues:

You must advise us in writing, at or prior to booking, of any physical, emotional or mental condition which may require professional attention during the trip or the use of special equipment.

Complaints and Claims:

Whenever you feel unsatisfied with any service ColourTrips.com has provided, please inform your local tour guide or your travel consultant immediately to avoid similar problems either before or during your trip.

If you want to complain or claim for compensation, you must inform us by email or by phone within 15 days upon your tour is finished. Please attach relevant receipts and evidence to substantiate the letter of claim.

Communications:

Whenever you need any help or want to contact us for any reason, please find us at

mail@colourtrips.com or reach us at +91-361-2225227

ColourTrips.com reserves the right of final explanation to above terms.